The Federal Communications Commission (“FCC”) has adopted new rules requiring manufacturers, importers, vendors, installers and managers of multi-line telephone systems (“MLTS”) to configure those systems to provide automated location information (called “dispatchable location”) and a location-specific callback number when a caller makes an emergency call to 911, at least to the extent feasible using technology … Continue Reading
Earlier this year, the President signed into federal law the Kari’s Law Act of 2017, a measure aimed at ensuring multi-line telephone systems (MLTS) users can directly access emergency personnel by dialing 911 without first dialing an access code. As you’ve probably observed, the passage of this new federal law was somewhat bittersweet, as the … Continue Reading
