About 80% of the 240 million phone calls received by 911 public safety answering points (PSAPs) come from wireless callers. The goal of regulators is that technology automatically identify the location of callers even if callers don’t know where they are or are unable to speak the information because of injury or constraint by an … Continue Reading
Slowly but surely, the new set of rigorous requirements for 911 system service providers adopted last December in the wake of the 2012 "derecho" storm are coming on line.… Continue Reading
In the wake of the unacceptably poor performance of the 911 system during and following the 2012 derecho storm, the FCC has imposed new and rigorous requirements on 911 system service providers.… Continue Reading
You can send text messages to 911, but for now you can't be sure whether those messages have been received and help is on the way. The FCC wants to make sure you know when you need to resort to Plan B for help.… Continue Reading
OMB has OK'd the FCC's new PSAP Do-Not-Call registry, and the rules adopted by the FCC last fall are now technically in effect -- but compliance won't be mandatory until the Commission gets the operational details worked out.… Continue Reading
The FCC has established a new and separate "do-not-call" registry designed specifically to protect 911 emergency services from non-emergency calls. Anyone using autodialing technology -- including political organizations and non-profit groups -- will have to take steps to avoid making such calls or face stiff penalties.… Continue Reading