Last year, a new law, the Television Viewer Protection Act of 2019 (“TVPA”), was enacted, requiring Multichannel Video Programming Distributors (“MVPDs”) and providers of fixed broadband services to disclose all charges that a consumer will have to pay before he or she signs up for service. The statute requires compliance by June 20, 2020, but … Continue Reading
Until a customer complains, the phone company has no way of knowing whether charges are legitimate. This leaves it up to customers to review their bills.… Continue Reading