Given the increasing power of artificial intelligence (AI) technologies to generate content that mimics human voices, the FCC issued a unanimous Declaratory Ruling clarifying that current AI technologies that generate human voices constitute “artificial or prerecorded voices” subject to the Telephone Consumer Protection Act (TCPA). The TCPA protects consumers from unwanted calls made using artificial … Continue Reading
The FCC Launches Formal Review of How to Bring Non-IP Phone Networks into Caller ID Authentication Ecosystem to Protect Consumers On October 27, 2022, the FCC released a Notice of Inquiry which launches a formal review to consider ways to improve the accuracy of robocall blocking and consumer warning tools for phone networks that are … Continue Reading
On July 17, the Federal Communications Commission (“FCC” or “Commission”) released its latest Report and Order and Further Notice of Proposed Rulemaking (“Order”) attempting to stop unwanted and illegal robocalls. The Order creates a “safe harbor” (i.e., legal protection from liability) to protect carriers that block calls based on reasonable analytics or other permissible criteria. … Continue Reading
On May 6, 2020, we wrote about several steps taken by the Federal Communications Commission (“FCC”) to deter robocalls, implementing new authority given by Congress last year in the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (“TRACED Act”). In addition to adopting several new rules to be effective immediately, the FCC invited comments … Continue Reading
The Federal Communications Commission (“FCC”) has taken several steps in recent years to deter robocalls of all kinds, with some success, but not enough to give us poor ordinary folks the telephone peace and quiet for which we yearn. Last year, Congress passed the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (“TRACED Act”), … Continue Reading
On March 25, 2020, we blogged that the Federal Communications Commission (“FCC”) had issued a Declaratory Ruling under the Consumer Protection Act (“TCPA”), that the coronavirus pandemic constitutes an “emergency” which invokes a statutory exception permitting certain kinds of robocalls to be made and texts sent without the consent of the recipient. Since that date, … Continue Reading
I hate them, you hate them, we all hate robocalls with a passion (commonly used four-letter descriptions omitted here). But the Federal Communication Commission (“FCC”) had good reason last week to issue a Declaratory Ruling that under the Telephone Consumer Protection Act (“TCPA”), the coronavirus pandemic constitutes an “emergency” which invokes a statutory exception permitting … Continue Reading
Amidst the polarization in Washington, there remains one thing nearly everyone agrees on; no one likes robocalls. Last month, the House passed the Stopping Bad Robocalls Act, which directs the Federal Communications Commission (“FCC” or “Commission”) to take several steps to curb robocallers and adopts stiffer penalties for robocallers (particularly robocallers who intentionally violate the … Continue Reading
On December 12, the Federal Communications Commission (“FCC” or “Commission”) adopted an order that creates a reassigned number database to help callers avoid Telephone Consumer Protection Act (“TCPA”) violations that can occur when telephone numbers get reassigned to new users. We covered some of the details in a previous CommLawBlog post when the FCC pre-released … Continue Reading
Believe it or not, there are companies that make legitimate “robocalls,” and those companies strive to comply with the Telephone Consumer Protection Act (TCPA). If you’ve received an appointment reminder from your doctor or dentist, a package delivery notification, or a school closure notification lately those messages were likely delivered to your phone using an … Continue Reading
Before Thanksgiving, a bipartisan group of Senators introduced legislation aimed at decreasing the number of unwanted robocalls. The TRACED Act would expand FCC authority under the Telephone Consumer Protection Act (“TCPA”), empower the FCC to mandate call authentication rules for voice service providers to cut down on caller ID spoofing, and create an interagency working … Continue Reading
Like telemarketing “robocalls” that never seem to go away, the FCC’s attempts to clarify important and difficult statutory and regulatory issues under the Telephone Consumer Protection Act (TCPA) seem to constantly reoccur. Now the FCC is trying again, with a Public Notice seeking comments on: the definition of an “automatic telephone dialing system” (ATDS), how … Continue Reading
Robocalls – everyone has strong feelings about them. In many cases they serve a useful function, but they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a Declaratory Ruling and Order intended to broaden the number of calls subject … Continue Reading
Robocalls – everyone has strong feelings about them. In many cases robocalls, or automated calls and text messages, serve a useful function (and not just for telemarketing). But unfortunately, they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a … Continue Reading
Robocalls – everyone has strong feelings about them. In many cases robocalls, or automated calls and text messages, serve a useful function (and not just for telemarketing). But unfortunately, they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a … Continue Reading
Robocalls – everyone has strong feelings about them. In many cases robocalls, or automated calls and text messages, serve a useful function (and not just for telemarketing). But unfortunately, they are often unwanted and/or fraudulent, and they are the largest source of consumer complaints to the FCC. In response, the FCC in 2015 issued a … Continue Reading
Earlier this month, in its war against illegal robocalling campaigns the Federal Communications Commission (FCC) proposed another hefty fine. That is, a fine of 82 million dollars. Yikes! The target of the FCC’s wrath? Mr. Philip Roesel, who wasn’t just calling a la Adele style. Instead, Mr. Roesel is accused of both illegal robocalling in … Continue Reading
Your phone rings. You look down at your phone, which reads “IRS.” You answer. “Hello?” There’s a pause. Then, in an automated tone, you hear this: “This call is to inform you that the IRS is filing a lawsuit against you. To get more information about this case file, please call immediately on our department … Continue Reading
When it comes to telemarketing (and especially robocalling), the FCC is loaded for bear and on the hunt - with a $2.9 million trophy already in the bag.… Continue Reading
OMB has OK'd the FCC's new PSAP Do-Not-Call registry, and the rules adopted by the FCC last fall are now technically in effect -- but compliance won't be mandatory until the Commission gets the operational details worked out.… Continue Reading
It's too bad traffic violations don't work the same way. I could breeze through a red light with a friendly wave for the officer, and all he could do, at least the first time, is politely tell me that running red lights is against the law.… Continue Reading
The FCC has established a new and separate "do-not-call" registry designed specifically to protect 911 emergency services from non-emergency calls. Anyone using autodialing technology -- including political organizations and non-profit groups -- will have to take steps to avoid making such calls or face stiff penalties.… Continue Reading
